In an era of online booking platforms, the role of trained ticketing professionals remains essential. UMCTO's Fares & Ticketing program equips students with the technical skills to navigate the world's most important Global Distribution Systems.
Students receive hands-on training in Amadeus and Galileo — the two dominant systems used by airlines, travel agencies, and tour operators worldwide. From fare construction to complex multi-city itineraries, every aspect of the booking process is covered.
Technical GDS skills are complemented by training in customer service, travel documentation and visa requirements, international air transport regulations, and travel insurance procedures. The result is a graduate who can manage the complete travel booking lifecycle.
This accelerated program is designed for students who want to enter the workforce quickly. Many graduates secure positions at travel agencies, airline offices, and tour operator booking departments within weeks of completing their certificate.